Our Team

Our office policies were approaching time for renewal and Andrew was very keen to see if he could help the practice to obtain the very best policies for the most favourable premiums.

Andrew handled the assignment both swiftly and in a very professional manner, keeping us informed of his progress along the way. Ultimately he produced a very positive outcome!

I would like to say that I have found your services very helpful. I always felt you had my best interests at heart. You were willing to look at my business from an individual perspective and found the correct solution for my needs.

Your services were by far the most competitively priced. I would be very happy to recommend your services to other small and start up businesses.

JointMedica is proud to have partnered with ADF Insurance, a true exemplar of leadership and excellence in the industry. ADF Insurance's unwavering commitment to customer satisfaction, its profound industry expertise, and its attentiveness to our specific needs have not only surpassed our expectations but have also opened new avenues for our business.

In particular, we would like to extend our gratitude to our dedicated account manager, Mr. Ben Jewkes, who has played a pivotal role in shaping our insurance strategies. His expertise and support have been invaluable to JointMedica's success in navigating the complex insurance landscape.

JointMedica unequivocally recommends ADF Insurance as a partner of choice for anyone seeking exceptional insurance solutions.

We have found ADF Insurance competitive on premiums and most helpful with claims. We would recommend ADF Insurance for all your insurance needs

We switched to ADF Insurance at our last renewal. ADF offers very competitive premiums tailored around our particular business needs. We receive clear, professional advice from one point of contact which really does lend itself to an efficient service. I am very happy to have placed our insurance with ADF.

I would highly recommend ADF Insurance. ADF has always gone the extra mile by making the effort to fully understand the product within the context of our market.

ADF is therefore always able to offer the exact insurance that matches our requirements. In this day of faceless business transactions, it means so much to have such personal and tailored service. ADF remains highly responsive to our changing needs and continues to offer excellent business advice and support.

When looking to obtain specialist insurance we always go to ADF. Andrew and his team take great care to understand our needs and then to deliver a product which precisely fits our requirements.

Goldfield Partners invests in green energy technologies which almost always require the services of a specialist insurance broker to protect our investment. ADF Insurance stands apart in providing the service we require at a competitive price.

I’m pleased that ADF Insurance and The Malvern Orthopaedic Company have been able to work together, and that the link up has ensured an important new product can progress to clinical trials and start helping patients. We have spent time understanding the core strengths of both these members, so we are able to look for commercial opportunities that were mutually beneficial and once again, we’ve been able to make the right match

At FirstClinTech we were planning to launch an innovative services organisation specialising in life-sustaining medical devices, and we needed to find the right product liability and professional indemnity cover at a cost that would not cripple our early cash flow.

Andrew Flavell at ADF Insurance was at the outset enthusiastic and helpful. He provided us with a wide range of options, ensured that insurers and others in the industry understood our needs, and delivered us the products we feel very comfortable with. We can thoroughly recommend him.

When launching a unique and bespoke business providing specialist clinical and software support to large organisations in the private sector, we were faced with the dilemma of obtaining quick and succinct advice for the insurance needs of the business.

After contacting numerous companies through recommendation and internet searches we came across ADF Insurance and unlike many others, they responded right away. Andrew Flavell made it his priority to understand our service and business needs in great detail and arranged quotations and proposals at short notice.

Due to our customer requirements, our demands were ever changing up to the point of implementing cover and Andrew accommodated us every step of the way. Our own business is based on customer service and striving for excellence. Our experiences of working with ADF reflected those principles perfectly.

As a small business we have always historically struggled to ensure we had the right insurances, providing adequate cover for all areas of our commercial operations. We have always found it difficult to find an insurance package to suit our business, in particular some specialist areas of risk we have to indemnify against.
We have traditionally gone directly to major insurance companies, but have found this both very time consuming and confusing, especially when you are unable to speak to the same person twice. We were always left worrying whether we were underinsured or had missed some areas that left us exposed and at risk.

This all changed earlier this year when we approached Andrew Flavell at ADF Insurance for help and advice in renewing our various business insurances.

From the outset Andrew has provided a professional, personal service, he came out to see us and quickly ascertained the various elements and branches of our business operation and he was able to comprehensibly advise on the areas that we would need to insure. Andrew’s subsequent quotations were extremely competitive and needless to say we have now transferred all of our business insurances to ADF.

We now feel happy that the premiums we are paying, are providing us with exceptional levels of cover and we have gained a thorough understanding of what we are and are not insured for. Andrew has continued to provide us with ongoing support and is always available to speak to directly, which is an enormous plus for us, we would highly recommend ADF insurance for your business.

I have worked with Ben & the Team at ADF for a number of years and have continued our relationship owing to their professionalism, kindness and personable approach. They act as our advocate, send accurate, timely and good value quotations and deliver everything they promise. More brokers could learn a lot from the team.