privacy policy

By accessing this Website you show you have read, understood and agree to the Privacy Policy. If you do not accept the Privacy Policy, please do not use this Website.

This policy explains the way we use personal information that we hold about individuals. We may treat information we hold about companies and other organisations differently.

ADF Insurance Brokers Ltd is authorised and regulated by the Financial Conduct Authority.
ADF Insurance Brokers Limited,
Creative Industries Centre,
Wolverhampton Science Park,
Wolverhampton, WV10 9TG
(t): +44 (0) 1902 424 054

By submitting any information about you and, where applicable, others within this Website you and they consent to its use as set out in this Privacy Policy.

If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data and that you have informed them of our identity and the purposes for which their personal data will be processed.

The Internet is not a secure medium. However, we are committed to ensuring that your privacy is protected. The Privacy Policy explains the security measures we have put in place to protect your information and how we use the information we collect about you. We recommend you read it before you provide any information to us.

How we use your information
Where we collect information about you throughout the Website we will notify you of how we will use it.

Within the Website, we may ask you to provide us with relevant personal information in order that we can provide you with the product or service requested, undertake administration and generally service and maintain your policy, including responding to any query that you may raise with us.

All personal information supplied by you will be treated in confidence by us and will not be disclosed to any third parties except where your consent has been received or where permitted by law. In order to provide you with products and services this information will be held in our data systems or those of our agents or subcontractors.

We would also like to keep you informed by telephone, post or email of selected products and services available from us and our carefully chosen suppliers. If you would prefer not to receive this information from us please let us know when you contact us.

As part of the process of providing you with the product or service requested, we may undertake certain checks or exchange information with third parties through various databases.

As part of the process for underwriting general insurance products we may check with a licensed credit-referencing agency and a record of this search will be made.

Fraud Prevention and Detection

If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.

We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

* Checking details on proposals and claims for all types of insurance
* Checking details of job applicants and employees

We and other organisations may access and use the information recorded by fraud prevention agencies from other countries.

Claims History
Insurers pass information to the Claims and Underwriting Exchange Register, run by Insurance Database Services Ltd (IDS Ltd). The aim is to help us to check information provided and also to prevent fraudulent claims. When we deal with a request for insurance, we may search these registers.

Under the conditions of your policy, you must tell us about any incident (such as an accident or theft) which may or may not give rise to a claim. When you tell us about an incident, we will pass information relating to it to the registers. We may search these databases when you apply for insurance, in the event of any incident or claim, or at time of renewal to validate your claims history or that of any other person or property likely to be involved in the policy or claim.

How to obtain information from us
You are entitled to receive a copy of the information we hold about you. If you have any questions, or you would like to find out more about this notice you can write to:

Data Protection Officer
ADF Insurance Brokers Limited
Creative Industries Centre,
Wolverhampton Science Park,
Wolverhampton, WV10 9TG
(t): +44 (0) 1902 424 054

Inaccurate Information

If you know or think that the information we are holding about you is inaccurate or out of date please contact us and we will be happy to correct any errors.

GDPR Rights
Also note that we respect your rights under GDPR and are more than happy to accommodate your requests. Although your requests will be subject to other regulations but we will ensure to explain the circumstances once a request has been submitted.